Seal is used and trusted by innovative teams looking to streamline data management, including fast-growing biotechnology startups and large pharmaceutical companies.
The Seal platform is hosted on the Google Cloud Platform (GCP).
This page offers a brief overview of information regarding data storage and security with regards to GCP, such as under applicable privacy, data security, and data protection laws. It does not delve into comprehensive details or serve as legal counsel. For more information, please refer to Google's Cloud Data Processing Addendum or email support@seal.run.
Why GCP?
The Google Cloud Platform (GCP) stands out as a premier choice for data storage solutions, offering a combination of industry-leading security features and robust infrastructure reliability. GCP's global network delivers exceptional reliability and disaster recovery options, and its security systems provide built-in encryption and comprehensive identity management, while maintaining critical compliance certifications like SOC, ISO, and HIPAA.
Data Storage Facilities
All production data (servers and databases) are stored in physically secure data centres, in Europe-West-2. Enterprise customers have an option to choose the location of data storage.
All backups are encrypted and replicated across the GCP to provide additional redundancy storage. For more information, please refer to Back-up and Disaster Recovery.
Data Access and Compliance
Seal's authorisation its employee's access to customer data is only as strictly necessary to comply with customer implementation or instruction. Employees must comply with strict confidentiality agreements, and appropriate measures are taken to ensure compliance with data security measures.
Data Security Measures and Control
A comprehensive security framework is designed to safeguard customer data through multiple layers of protection. This includes sophisticated technical systems, structured organizational protocols, and robust physical security measures. The security measures include measures to encrypt data. These defenses work together to prevent unauthorized access, accidental loss, and potential data breaches.
Continuous monitoring and regular security testing is employed to validate the effectiveness of these measures, and rapid incident response capabilities are maintained to address any potential issues. This approach to security helps ensure the confidentiality, integrity of customer data across all systems.
Additional Security Controls
Seal will assist customers in ensuring compliance with its obligations relating to security and personal data breaches by providing relevant information about securing, accessing, and using data. For customers looking to take additional steps to secure data, Additional Security Controls can be discussed with the Seal Team.
Customer Security Responsibilities
Customers are also responsible for its use of GCP services, and storing data outside of GCP's systems, such as having additional security measures to maintain a security level suitable for the risk associated with data, and backing up or preserving copies of relevant data needed. Securing account authentication credentials, systems, and devices used to access Seal should also be part of these security measures.
Seal's Guarantee
Seal holds the utmost respect for the privacy of customer information, particularly in the context of the value of the data being stored. Seal's Data Team aims to provide prompt and reasonable assistance regarding customer data.
